Kaish Help Center

Kaish Help Center

Guides, setup steps, troubleshooting, and support for Kaish App and Kaish Capture.

What can we help with?

Start with setup, learn the App and Capture workflows, review Share File options, or jump into troubleshooting.

Kaish AppCapture ProKaish CaptureShare FilesReportsVideo Sync
Quick Videos

Watch the Kaish workflows

Short demos for Kaish App, Kaish Capture, Capture Pro, and Kaish Scout.

Kaish App

Tag, review, report, present, and share from the iPad coaching workflow.

Kaish Capture

Record live or code existing video on Mac, then export Capture Share Files into Kaish App.

Kaish Capture Pro

Advanced Mac coding, review, clip organization, presentations, and export workflows for video staffs.

Kaish Scout

Web scouting, lineups, reports, game prep, and player/team context.

Detailed Walkthroughs

Jump into full walkthrough moments

Use these timestamped starts when you need more detail than the quick demos.

Live tagging in Kaish App

Tag moments live as the game happens and keep those moments connected to review, reports, and presentations.

Export Capture Share Files

Export Capture Share Files from Kaish Capture and import them into Kaish App.

Review coded moments in Capture Pro

Move from coded events into review workflows while keeping video and event context visible.

Reports and game prep in Scout

Build reports, pre-scout packets, and structured game prep workflows.

Learning Center

Kaish Capture Pro

Capture Pro Help Center

Start with the Capture Pro package workflow, topic guides, troubleshooting, and advanced Mac workstation help.

Capture Pro Quick Start

Create or open a package, choose a coding path, start Review Coding, or run a first Live Capture workflow.

Live Capture and DVR

Record from Blackmagic hardware, confirm signal, understand finalized DVR media, and send captures to Review Coding.

Review Coding

Attach media, open .kaishcode work, import Review XML, review clip timing, and preserve raw timing.

Package Clips and Clip Hub

Understand package-scoped clips, app-level Clip Hub libraries, explicit sends, and metadata-only clip packs.

Presentations and Coach Drawing

Build Package or Global Presentations, use coach drawing, and understand source timing versus presentation timing.

Reports and Output Windows

Use Summary Reports, Output Windows, CSV export, and player metadata for report workflows.

Exporting and File Types

Understand .kaishcapturepro, .kaishcode, clip pack, Presentation Share File, XML, CSV, and media-included handoffs.

Settings and Shortcuts

Configure capture hardware, Coach Clips, Quick Flags, app defaults, diagnostics, and shortcut focus behavior.

Capture Pro Troubleshooting

Fix Blackmagic detection, no signal, Live DVR pending media, missing media, Finder icons, imports, and shortcut focus.

Capture Pro FAQ

Get quick answers for projects, media, .kaishcode, Package Clips, Clip Hub, reports, and file icons.

Capture Pro Full Manual

Read the complete manual covering packages, capture, review, clips, presentations, reports, exports, settings, and troubleshooting.

Build a Coaching Presentation

Add clips, import PDFs or images, reorder rows, use coach drawing, present fullscreen, and save/reopen.

Use Tag Matrix Rules

Create game states, shot labels, rule presets, PP/PK logic, and debug rule firing.

Capture Pro Billing / Access

Understand individual access, Team seats, Program packages, workspace selection, denied access, and active-device behavior.

Support

Need help?

Send us your product, device, sport, game name, and the issue you are seeing.