Kaish Help Center
Quick Start Guide
Use this guide for the fastest path from setup to tagging, review, and sharing in Kaish.
Overview
- Fastest Kaish App workflow: sign in, choose workspace, create a game, prepare roster context, tag live, attach video, use Set Sync, review clips, and share work.
- Fastest Kaish Capture workflow: install Capture, choose Live Capture or Code Existing Video, tag moments, preview clips, and export a Capture Share File.
- Code Existing Video workflow: load video, scrub, tag events, add notes, queue clips, and export a Capture Share File or Presentation Share File.
- Import Capture work into Kaish App: open the receiving game, import the Capture Share File, relink video if needed, and verify timing.
- Sport setup cheat sheet: hockey uses periods and TOI; basketball uses quarters and active units; soccer uses halves and formations; lacrosse uses quarters and units; other workflows use flexible groups.
Step-by-step guide
- Timing rules: Set Sync is for app-created tags; Capture-imported tags keep Capture video timing; local video files may need relinking.
- Review basics: use the timeline, fullscreen review, notes, playlists, and coach clips before sharing.
- Share File map: Game Share File, Capture Share File, Presentation Share File, Review Share File, and Recovery Backup each serve different movement needs.
- Common fixes: confirm workspace, relink video, restore purchases, check segment setup, and contact support with product, device, sport, and game name.
Common mistakes / notes
- Use the correct workspace and product before starting.
- Keep local video files available when playback is needed.
- Use the Share File type that matches the receiving workflow.
- Contact support with your product, device, sport, game name, and issue details.
Contact support
Need help? Send us your product, device, sport, game name, and the issue you are seeing.