Kaish Help Center
Sync & Recovery
Use manual sync and Recovery Backup carefully when moving or restoring work.
Overview
- Push or pull only when you are in the correct workspace.
- Wait for sync to finish before switching devices.
- Use Recovery Backup when local work needs to be restored.
Step-by-step guide
- Verify clips, notes, rosters, playlists, and Reports after recovery.
- Keep local video files available for playback.
- Avoid overwriting newer work without checking the receiving device.
Common mistakes / notes
- Use the correct workspace and product before starting.
- Keep local video files available when playback is needed.
- Use the Share File type that matches the receiving workflow.
- Contact support with your product, device, sport, game name, and issue details.
Contact support
Need help? Send us your product, device, sport, game name, and the issue you are seeing.