Kaish Help Center
Account & Access
Review sign-in, workspaces, subscriptions, purchase restoration, and support links.
Current walkthrough update
The current-build Kaish App walkthrough is being refreshed and privacy-reviewed. Follow the verified written steps below, or open the approved video library for lessons that are ready now.
Overview
- Sign in with the email connected to your Kaish account.
- Choose the correct personal workspace or team workspace before creating work.
- Accept team invites with the invited email before expecting team access.
- Pro and Elite app subscriptions are managed through the Kaish App subscription flow.
Step-by-step guide
- Team access is managed through the website and team workspace, not inside the iOS purchase flow.
- Use Restore Purchases when a subscription does not appear.
- Review Terms, Privacy Policy, and EULA from the website footer.
Common mistakes / notes
- Use the correct workspace and product before starting.
- Keep local video files available when playback is needed.
- Use the Share File type that matches the receiving workflow.
- Contact support with your product, device, sport, game name, and issue details.
Contact support
Need help? Send us your product, device, sport, game name, and the issue you are seeing.