Kaish Help Center
Account & Access
Review sign-in, workspaces, subscriptions, purchase restoration, and support links.
Watch this workflow
Jump into the full App walkthrough for team setup and plan fit.
Set up team and player context
Keep team and player context connected to the game workflow.
Choose Pro or Elite
Pro is the iPad workflow. Elite adds Kaish Capture for Mac.
Overview
- Sign in with the email connected to your Kaish account.
- Choose the correct personal workspace or team workspace before creating work.
- Accept team invites with the invited email before expecting team access.
- Pro and Elite app subscriptions are managed through the Kaish App subscription flow.
Step-by-step guide
- Team access is managed through the website and team workspace, not inside the iOS purchase flow.
- Use Restore Purchases when a subscription does not appear.
- Review Terms, Privacy Policy, and EULA from the website footer.
Common mistakes / notes
- Use the correct workspace and product before starting.
- Keep local video files available when playback is needed.
- Use the Share File type that matches the receiving workflow.
- Contact support with your product, device, sport, game name, and issue details.
Contact support
Need help? Send us your product, device, sport, game name, and the issue you are seeing.