Kaish Help Center
Can’t Sign In
Check account email, internet connection, and workspace access.
Overview
- Symptoms: email is rejected, the expected workspace is missing, or the product area is unavailable.
- Likely causes: wrong email, unaccepted invite, network issue, or access on a different account.
Step-by-step guide
- Fix: check email, confirm connection, accept invites, sign out and back in, then contact support with account email and workspace name.
Common mistakes / notes
- Use the correct workspace and product before starting.
- Keep local video files available when playback is needed.
- Use the Share File type that matches the receiving workflow.
- Contact support with your product, device, sport, game name, and issue details.
Contact support
Need help? Send us your product, device, sport, game name, and the issue you are seeing.