Kaish Help Center
Attach Video & Set Sync
Attach video and align app-created tags to the correct playback moment.
Current walkthrough update
The current-build Kaish App walkthrough is being refreshed and privacy-reviewed. Follow the verified written steps below, or open the approved video library for lessons that are ready now.
Overview
- Attach the correct full-game or segment video.
- Choose a clear clock moment that is easy to match to the video.
- Use Set Sync to connect the game clock moment to the video timeline.
- Check multiple clips across the segment after syncing.
Step-by-step guide
- Use Set Sync for app-created live tags.
- Capture-imported tags stay aligned to their original Capture video timeline.
- If clips are offset, redo Set Sync or check segment assignment.
Common mistakes / notes
- Use the correct workspace and product before starting.
- Keep local video files available when playback is needed.
- Use the Share File type that matches the receiving workflow.
- Contact support with your product, device, sport, game name, and issue details.
Contact support
Need help? Send us your product, device, sport, game name, and the issue you are seeing.