Kaish Help Center
Reports Look Wrong
Confirm game, sport, score, active players, and tag data before export.
Overview
- Symptoms: player time looks wrong, sport stats do not match, or PDF output has unexpected values.
- Likely causes: wrong active players, incomplete roster or lineup context, or game data needs review.
Step-by-step guide
- Fix: confirm game, sport, score, roster, segment setup, active player timing, and tags before export.
- Contact support with game name, sport, and an example issue if it still looks wrong.
Common mistakes / notes
- Use the correct workspace and product before starting.
- Keep local video files available when playback is needed.
- Use the Share File type that matches the receiving workflow.
- Contact support with your product, device, sport, game name, and issue details.
Contact support
Need help? Send us your product, device, sport, game name, and the issue you are seeing.